Washing Machine Repair & Servicing
Long gone are the days when we could take your washing down to the river if your machine failed. Your washing machine must be one of the hardest working appliances in your home. When you noticed a problem it is always better to take action, either schedule a visit from you’re appliance repairer, or contact the manufacturer to book a service call. This will minimise the damage that can be done if a problem is left unattended. Problems with your washing machine will rarely if ever, resolve themselves. Below you will find a list of common problems that will need attention as soon as possible.
Please book a service call at Appliance Works Tel: 020 8926 3311.
Another method would be to do your own repairs. However, manufacturers never have D.I.Y repairer in mind when they build an appliance. It is possible, to overcome the problems of doing your own repairs. If you feel you have a reasonable level of competence, and safety to undertake this sort of work, Benefits, like saving money, and not having to take time off work are not to be underestimated. Again, you can use the list below as a guide to establishing weather two to call someone out or do your own repairs.
Washing machine not draining.
Water will remain in the drum if you have a faulty pump. Occasionally this will be caused by debris or foreign objects in the filter of your pump. If the outlet pipe or the plumbing becomes clogged then the machine will not drain. If you live in a hard water area and are not in the habit of regularly descaling your machine, then the diameter of the outlet pipe can be closed off resulting in your machine not being able to pump out. There is a test you can do to work out if the machine is pumping out correctly.
First, make sure there are no clothes in the drum of your washing machine.
Put your machine on any wash cycle and let it fill up.
With the aid of a torch pushed up against the bottom of the door glass, watch the water coming into the drum until it reaches its highest level. This is usually be seen at the lip of the drum.
Now turn off your machine, with some machines it will be necessary how to reset the program.
Now select the spin cycle or drain. Press the start button.
Watch the water leaving the machine through the door glass.
Your drum should be empty of water within 30 seconds to a minute.
If your machine is not able to do this within this time then you either have a blockage or a faulty pump. If you live in a hard water area when you haven’t descaled your machine for some time this might be a good opportunity to put your machine through a descaling program.
Washing machine drum not spinning.
You might notice that the machine fills on a wash cycle. And will drain on spin cycle but the drum goes round. There are many reasons for the drum not rotating. The belt may have come off the pulley. More likely it will be a problem with the motor circuit. This will mean that either the motor, the motor wiring, or the control board will be faulty in some way.
The machine is noisy on a high spin.
There are two parts to the spin cycle. At the very beginning, before the drum starts to rotate, the pump kicks in to drain the water from the drum. If you noticed a loud rumbling noise at this early stage of the cycle, then most likely you have some foreign objects jammed in the pump. Please see “Water is not pumping out”. However, as you progress through the spin cycle the drum gets faster. If the noise increases with the increase in spin speed, it would be best to stop using the machine and switch it off. If you can only hear the noise at very high spin, then more likely the drum bearings are worn. Or the drum is detaching from the mounts on the shaft. A machine with this type of fault can continue to work But can do a lot more damage before it finally becomes unusable.
Washing machine leaking.
Small leaks or puddles of water in front of the machine can be easy to fix. These often do not require an engineer to repair. Servicing and cleaning tips can often fix these sort of problems. Please see our YouTube video or our blog post on “How to clean your washing machine”. Alternatively please contact us at Appliance works Tel: 020 8926 311.
If you have a major leak or a flood this can be caused due to excess soap, lose or split hoses, standpipe clogged, and leaking pumps, outer tubs, or door gasket split or worn.
The washing machine is not heating.
This can be a hard fault to identify. Most washing machines only have a small window of time while the water comes up to temperature. This can be detected by feeling the door glass within the first 10 to 20 minutes of a wash cycle. Shortly after this, the machine goes into a rinse cycle. The rinse cycle should always be with cold water. If you are unable to detect any heat during this period the usual suspects are your heater element, the wiring, and the control board.
Washing machine is dead or won’t turn on.
In most cases, this is caused by a fault in the plug socket or house wiring. This can be checked by plugging the washing machine into a different socket you know is working. Then your fuse may have tripped, most UK plug has a fuse inside the plug. If the socket is working, and the fuse in the plug is ok, then the fault will be inside the machine. This could be the wiring or the main control board.
If you are experiencing any of these problems, please contact Appliance Works to book a service call. Tel: 020 8926 3311
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